HR Digital Buddy
A trusted, Teams-first HR experience.
A governed AI assistant that helps Invesco employees get accurate HR answers and the right next steps — without navigating multiple systems.
A trusted HR companion — not a generic chatbot.
Four capabilities define the Buddy: Answer, Understand, Guide, Escalate.
Source-grounded responses with citations from approved HR content.
Identifies intent and minimal employee context — role, location, lifecycle.
Recommends the next best step, link, or workflow inside Teams.
Hands off cleanly to HR when confidence is low or content is missing.
Built on the Invesco Microsoft + HR ecosystem.
M365 delivers experience · Azure orchestrates AI & guardrails · ServiceNow, Workday, and SharePoint remain the source of truth.
Employees need HR answers in the flow of work.
Today, simple HR questions trigger system hopping, delays, and avoidable HR cases.
of HR queries are repeat policy questions
systems checked per question on average
to resolve what should take seconds